By Guojun Zeng
Tourism and hospitality is dealing with quite a lot of possibilities and demanding situations end result of the globalization. The 3rd overseas convention on Tourism and Hospitality among China and Spain (ICTCHS) offers a special worldwide discussion board for lecturers, inspiration leaders and key practitioners from different backgrounds and pursuits to fulfill, speak about and debate serious matters that would impact the longer term course of tourism and hospitality examine and practice.
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Levinson, D. J. (1978). The seasons of a man’s life. New York, NY: Ballantine Books. Li, X. Y. (2005). Female career in the vision of human capital and social capital. Shanghai Economic Review, 9, 68–76. Manley, H. (1996). Hospitality and Head Hunting [J]. Australian Hotelier, (04):8–11. Milman, A. (2003). Hourly employee retention in small and medium attractions: the central Florida example. International Journal of Hospitality Management, 22(2), 17–35. , & Ricci, P. (2004). Predicting job retention of hourly employees in the lodging industry.
Vadell, J. B. , & Orfila-Sintes, F. (2007). Internet innovation for external relations in the Balearic hotel industry. Journal of Business & Industrial Marketing, 23(1), 70–80. , & Dev, C. (1991). Service innovation and customer choices in the hospitality industry. Managing Service Quality, 15(6), 555–576. , & Costa, G. (2012). Innovative practices in the Spanish hotel industry, Cornell Hospitality Quarterly, 53, 75–85. (originally published online 21 Nov. 2011). Voss, G. , & Voss, Z. G. (2000).
In a study on gender discrimination of the Turkey and the British bank industry, Özbilgin and Woodward (2004) found that corporation values, human resources policies, and corporation The Effect of Gender Difference on Turnover of Hotel’s … 25 culture determine the staff evaluation and there are obvious gender difference for top m anagement in salary, benefit, and opportunities of hot positions. Besides, they argued that the social institution had significant effect on gender inequality. In a study on retail corporations in British, Lane (2005) found out that with the customer relationship management became more and more popular, strategic management of retail corporations had changed from the traditional control executed by the sales managers on the basis of income to closer control built between sales, corporations, and managers on the basis of behaviors.